Frequently Asked Questions

Find answers to common questions about our products and services

Products & Licenses

What are the resell rights?

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With our licenses, you can resell the products to your own clients at any price you choose. Our Starter Pack gives you standard resell rights, while the Empire Bundle includes Master Resell Rights, meaning you can even sell the license itself for up to $497.

Can I rebrand the products?

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Yes! With the appropriate license tier, you can whitelabel all products and customize them with your own branding. This means your clients will never know the products came from us.

What's included in each package?

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Starter ($497): 50+ products, resell rights
Empire Bundle ($1,997): 200+ products, master resell rights, priority support
Check each product page for detailed feature lists.

Are the products really digital?

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Yes! All products are digital files (PDFs, templates, guides, etc.) that you can download immediately after purchase. They're instantly available through Google Drive links.

Purchasing & Payments

What payment methods do you accept?

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We accept all major payment methods through PayPal, including credit cards, debit cards, and PayPal accounts. All payments are secure and encrypted.

How long until I receive my products?

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You'll receive an email with your Google Drive download link within minutes of completing your purchase. You can start accessing your products immediately!

Is there a refund policy?

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Yes! We offer a 30-day money-back guarantee. If you're not satisfied with your purchase, email us within 30 days and we'll refund 100% of your money. See full refund policy.

Do you charge taxes?

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Tax rates vary by location. PayPal will calculate applicable taxes during checkout. The final price shown before purchase includes any applicable taxes.

Account & Access

Do I need a Google account?

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You'll need a Google account to access the Google Drive folders where your products are stored. You can create a free Google account if you don't have one.

How many times can I download the files?

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You can download your files as many times as you want. There's no limit. We recommend downloading and backing up your files to your computer.

Can I share my login with others?

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Your license is personal to you. You shouldn't share your login credentials with others. If you want to give products to multiple team members, they should each purchase their own license.

Support

What if I can't access my files?

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Check your email for the Google Drive link first. If you still can't access the files, contact us at ericbernecker@outlook.com with your order number and we'll help immediately.

How fast do you respond to support emails?

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We typically respond to support emails within 24 hours, often much faster. You can also submit a contact form on our contact page.

Can you customize products for me?

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Our standard products come as-is. However, if you're interested in custom solutions or need specific modifications, email us at ericbernecker@outlook.com to discuss your needs.

Still have questions?

Contact us anytime at ericbernecker@outlook.com

Send a Message