Refund Policy

Last updated: January 2026

30-Day Money-Back Guarantee

We're confident you'll love our products. If you're not completely satisfied within 30 days of purchase, we'll refund 100% of your purchase price — no questions asked.

Digital Products & Licenses

Due to the instant-delivery nature of digital products, we process refunds on a case-by-case basis:

• Eligible for refund: You haven't fully utilized the license or products
• Not eligible: Products used commercially to generate significant revenue before requesting refund

How to Request a Refund

1. Email us within 30 days of purchase at ericbernecker@outlook.com
2. Include your order number and reason for refund
3. We'll process your refund within 5 business days
4. Refunds are returned to your original payment method

Refund Timeline

• Request: Must be within 30 days of purchase
• Processing: 5 business days after approval
• Bank deposit: 3-5 additional business days (varies by bank)

Exceptions

Refunds cannot be processed for:

• Purchases made more than 30 days ago
• Products used to compete against our offerings
• Refunds requested after reselling the license
• Technical issues on your end (we provide support instead)

Technical Issues?

If you're having trouble accessing your products, contact support first before requesting a refund. We often can resolve access issues immediately.

Contact Support

Questions about refunds? Reach out to: ericbernecker@outlook.com

Subscriptions

You can cancel at any time and retain access through the current billing period. We do not prorate partial periods.

Chargebacks

Please reach out first. We’ll help resolve any problems quickly.

Contact

ericbernecker@outlook.com